“Generally, the rental experience is still good as services provided by Tamra is fast and clean.”
About tamra:8.0/10
Overall the service of Tamra is good. We didn't encounter any major difficulties during pick-up and drop-off of the car.
However, GPS needs to be calibrated as it gave inaccurate info that leaded us wrong locations for a few occasions.
About QEEQ:8.0/10
Was a little disaapointed with Easyrentcars' platform as the car's description stated in the portal, it can withholds 4 big luggages but the actual space only allows 2.5 big luggages. Eventually, we had resolved by putting 2 luggages at the passenger' seat.
“Excellent value... only thing was the pay damage first reimburse later insurance”
About tamra:10.0/10
There is a US guy that speaks english... he is from NYC. So its a breeze to rent a car here. Careful of the CDW as its pay first claim later type of insurance.
All process done via electronic and paperless. The communication in english is not so good. I don't have any issue with the car condition, the bus shuttle pickup and return to airport is very smooth. The instruction given via whatsapp is very clear. The car came with GPS but in Korean. Prefer to include English version.
About QEEQ:10.0/10
Excellent website and really easy to book car rental with easyrentcars.
We booked a Kia Morning but they gave us a Chevrolet Spark instead. Besides that, their customer support is slow. I called to ask for help but they replied me on the next day. Luckily it wasn't any urgent matters, Tamra can work better in this. Other than that, everything is good!
About QEEQ:10.0/10
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