When picking up the car, I asked how to pay for the tolls and was told the car has an E-pass, but it didn't. As a result, I had to wait for a bill for the tolls. Many highways in Massachusetts and New York don't accept cash and bill by mail, which is more expensive than E-pass. I'm unsure how much the toll fees will be now. When returning the car, I went to the shared location for Budget and Hertz at Union Station. The service attitude was indifferent.
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Customer Service
Relevant Reviews on AVIS Midtown (between 6th & 7th Avenues)
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