First, the address was wrong. When I called, they said many customers had been to the wrong location before, and it happened often.
Then they mentioned the car was being delivered from Makati. Once I heard that, I knew it would take at least 3 hours to get the car (having worked in Manila before).
I eventually gave up because it was extremely congested. By the time I got the car, all my plans would have to change.
The car was in excellent condition, almost brandnew, clean. Staff very friendly and helpful. Although they seemed not to be informed about our reservation the car was available within 30 minutes. Looks like a lack in Hertz's internal communication.
About QEEQ:10.0/10
Everything was easy going.
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