Worst rental experience ever

The car was in good condition. The compact model is fuel-efficient and easy to park. Very satisfied.

Very satisfied, a trusted brand.

Overall satisfied.

Overall experience was good, although it was weird that they didn't give us a car registration certificate. We intended to resolve it with the rental company but eventually forgot about it... The person who handed over the car seemed to be the manager, expressionless but the paperwork was thorough. Initially, we thought he was being a bit lazy during the inspection, but he ended up being very thorough (luckily). Returning the car took unexpectedly long, making us nervous because we had a flight to catch. Another staff member received the car, thoroughly inspected it twice, checking every part with his fingers and confirming with us twice. He even checked the interior and fuel tank. This was the first time I've encountered such thoroughness after renting cars four times and motorcycles three times abroad; either the staff was extremely diligent or trying to find reasons to charge us.