HERAKLION CAR RENTAL REVIEWS

El coche era un fiat y no un wolksvagen , con la perdida de potencia , no estaba indicado que Dollar estaba en Hertz y esperamos varias horas hasta localizarlo , además las señoras del mostrador muy desagradables

I was devastated that 800 meters to the drop of Bay 1 at the Port A Taxi runs into me at a set of traffic lights The number I called was very reassuring that all would be ok and continue to drop the car off as planned

Excellent car and service

Not bad, the service is quite good.

The worst service I have ever experienced

Outright robbery.

The Greeks are as friendly as ever, but finding the car pickup location was really exhausting.

The pickup location address was completely wrong. Ended up taking a taxi to the airport to get the car. Please reimburse the taxi fare.

There was basically no waiting in line, nice little place!

Good, very convenient.

It's been already a week and I have no confirmation whatsoever that everything is ok with the car that I returned and I haven't been returned my deposit

I paid for the car when I made the reservation. However, when I arrived at the store, I was shocked to be given a Fiat. I asked why it wasn't a Toyota, and the staff said 'Toyota or similar.' But I couldn't understand how a Fiat is similar to a Toyota Corolla. Not only that, the Fiat was an automatic model I had never seen before. When I said I couldn't operate it, the staff said it was the only option. I insisted that I couldn't drive it and it would be dangerous. Only then did they make a call and gave me a small Suzuki, an old model but better than the Fiat. I feel this company is dishonest and discriminates against Chinese people, as the two white customers behind me got Nissans. I suggest that the rental platform does not cooperate with this company.

The staff is friendly. And helpful to pickup and drop off the car. The car they give to me is very new which more than I expected.

Nil

Excellent service by the staff in Heraklion; they delivered the car to our hotel. Unfortunately the vehicle was not so good; air conditioning barely worked and the vehicle was very tired, should be replaced by a newer model.

The pickup address provided by Zuzuche was incorrect, which led me to the wrong location. After contacting them, the rental company sent someone to pick me up and take me to get the car. The rental location was very far from the Heraklion port. I originally planned to walk to the port after returning the car. Due to the new return point being very far from the port, walking there was not possible, so I had to pay an additional 10 euros to the rental company for someone to pick up the car from the port. Additionally, the car wasn't provided with a full tank of gas, which was inconvenient as I had to be very cautious not to overfill the tank each time I refueled.

La atención en mykonos muy buena pero mucho menos correcta en creta del agente que kos atendió

Muy resolutivos. Lo unico que al especificar el lugar de recogida del coche cuando ya has confirmado resulta cambiado por easyrentcar. Eso no me parece adecuado ni correcto

The pickup location moved, and no one answered the phone when I called! Fortunately, I asked locals and found the place.