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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7343571331
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7343571331
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Very bad experience. I booked a Mercedes C but was not informed of any alternatives when picking up

Reviewed: Tue, Jun 6, 2017
About Europcar: 2.0 /10
Very bad experience. I booked a Mercedes C but was not informed of any alternatives when picking up the car. I ended up with a Kia at the parking lot. In Australia and New Zealand, there were always alternatives or even upgrades. The difference this time is too great. I won't book with Zuzuche again. Beware everyone. Also, I just received the bill and was charged £51 unfairly (even though the car was checked for damages upon return and I was told the deposit would be refunded within a week).

Relevant Reviews on Europcar *PENDING* EDINBURGH WAVERLEY

Glenn Morse

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Reviewed: Thu, Jul 12, 2018
About Europcar: 2.0 /10
The deposit refund took too long, nearly 3 months, and multiple phone calls were needed with poor feedback.

Elaine Burns

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Reviewed: Tue, Sep 27, 2016
“After driving around Ireland, we drove back to London.”
About Europcar: 10.0 /10
No hard sell or hidden charges, got the car pretty quickly, not bad. The only downside is that there are very few automatic cars.
About QEEQ: 10.0 /10

I.Giesbrecht

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Intermediate | Hyundai Ioniq or similar
Reviewed: Mon, Jun 10, 2019
“Great vehicle with a very simple pick up and drop experience.”
About Europcar: 10.0 /10
Very positive experience. I was upgraded to a brand new vehicle with a navigation system. This was very much appreciated.
About QEEQ: 10.0 /10

j.blare

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Compact | Vauxhall Astra or similar
Reviewed: Tue, May 28, 2019
“no minimal insurance added - was told illegal for me to hire without more £”
About Europcar: 2.0 /10
useless

C.Long

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Compact | Vauxhall Astra or similar
Reviewed: Mon, Aug 27, 2018
“Overall good service and helpful staff.”
About Europcar: 9.2 /10
Like: Polo was easy to drive. Great and smooth trip and GPS was much needed.
Dislike: When picking up car, it was not parked at the slot mentioned. Had to ask for help.

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