San Francisco Three Bridges—Salinas—17 Mile Drive—Big Sur—Mountain View—San Francisco

The return process was quick, easy, efficient, and professional

At San Francisco International Airport, all the rental companies are in one area and connected by a tram, which is very convenient. They'll try to upsell you to a higher class vehicle (telling me there's a half-price upgrade promotion) and add insurance. Because of the language barrier, my contract included an extra insurance. I immediately questioned it, showed my QEEQ order, and told them 'zero, zero'. They said my insurance didn't cover emergency rescue, and I declined it. They later canceled it and told me 'don't worry'. Importantly, you don't need to print out the pickup form; just tell them the pickup confirmation number. Printing a document abroad can be troublesome and usually requires self-service credit card payments. I once spent $17 to print a pickup form, but it became invalid later due to rebooking! I hope QEEQ's customer service advises customers not to worry about printing.

Just average

Throughout the trip, we used three cars in total. Two of them were new cars with only a few thousand kilometers, and one had over 20,000 kilometers. Overall evaluation: trustworthy.

We screened many companies before our trip and finally chose Alamo. It turned out to be a wise decision; Alamo offers great value for money.