Never got the reserved model

The staff's service attitude was excellent and very enthusiastic.

Aside from additional upselling, they also pushed me to prepay for a full tank of fuel, which wasn't cheap at all. When I asked about the total cost, they only mentioned the upsell amount, not the overall cost as I expected.

This is my second time being a customer of Alamo. When renting a car abroad, I always choose them!

Like: Best part was vehicle pickup from the kiosk without having to stand in line. It was extremely convenient and quick. Vehicle was in good condition and pretty new. Options available to choose from.
Dislike: Someone should be available at vehicle pickup location to explain about how to notify existing scratches etc.