Terrible!! Felt ripped off, terrible customer service,

I did use the rental. I paid and waited for the shuttle at midnight in MCO for more than an hour. I saw other rental companies making 3 trips during that window. Gave up and took rental car from the airport. Worst service!!!

No idea if what the agent said was true or not. Had no choice but to purchase add ons.

See above

We were unhappy by the long wait in the very small and crowded office. But most upsetting was the pressure put on us to purchase the highway toll package which amounted to $112 Canadian for one week. We were told that if we didn't buy the package we could incur approx $100 US in fines. We were also told that some of the toll booths don't take payment other than through a registered pass system. We would not be able to turn around and thus get dinged with a fine. We tried to explain that we were primarily commuting between our hotel and Disney World. We thought that EasyRent would have a better knowledge of the number of tolls. However, we took their advice and purchased the toll package just to be safe. As it turned out, we passed through no more than 2 tolls. So guess who made the extra money? So what we thought was a great car rental deal turned out to be an extra $112 CND. A learning experience for sure!

El trato del counter horrible la qnos atendió en primer lugar la segunda muy amable nos querían cobrar más fue horrible no vuelvo a usarlos ... todo sucio bueno un asco