Very satisfied

Pretty good overall, but the shuttle bus from the airport to the rental location was hard to find. The car was fine, not new but not old either.

You need to take a shuttle bus from the airport, and there are no clear signs at the airport stop, making it easy to miss. They pushed full insurance at an extra $15 per day. There are many car models to choose from. There were a lot of people picking up cars, so you have to queue. Overall, it was pretty good as I've used Alamo before and am familiar with their process. My previous records were also available.

Even after buying the most expensive insurance, they still recommended an additional $10 insurance, claiming the one I purchased was not comprehensive enough. Frankly, I have no idea what's missing, but their attitude was relatively good.

受け取りの際、自動チェックインがあったので、英語で変にサービス勧誘されなくてよかった。あっという間に受け取り返却ができた。日本も見習って欲しい。