Pickup was very fast, and drop-off was even faster. You just scan the car, and you're done. The car was in great condition and very comfortable to drive all the way. The only issue was they didn't give me the model I reserved, and I had to pay extra to upgrade.
According to the quote from Zuzuche, the rental price included various fees and taxes, making the total $325. However, ALAMO charged $500.4 to my credit card and listed some additional taxes. Why is that? The car was the one I reserved. Can you explain? Is the quoted price on Zuzuche reliable? There are too many uncertainties for the renter.
Aside from additional upselling, they also pushed me to prepay for a full tank of fuel, which wasn't cheap at all. When I asked about the total cost, they only mentioned the upsell amount, not the overall cost as I expected.
Counter staff put excess charges on the sheet. I ended up paying over double what I expected to.
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