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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1097821327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1097821327
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Reviewed: Tue, Feb 7, 2017
About Hertz: 2.0 /10
The attitude was poor. I booked a mid-size SUV but was given a small SUV, which couldn't fit all my luggage. The staff did not admit their mistake. After completing the paperwork, I had to wait a long time to get the car, claiming it was being washed. However, there were several mid-size SUVs available in the parking lot. The return location address was inaccurate; the GPS led us around for a long time. Additionally, there were no nearby gas stations, which was very inconvenient. Overall, it was a rather poor rental experience.

Relevant Reviews on Hertz SYDNEY APT

Joyce Funk

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Reviewed: Sat, Apr 6, 2024
About Hertz: 10.0 /10
Hertz is a big company and very reliable.
About QEEQ: 10.0 /10

Zora Josh

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Reviewed: Mon, Apr 16, 2018
“Sydney, Melbourne, Great Ocean Road, Twelve Apostles”
About Hertz: 6.0 /10
We hoped they could take us to the airport when returning the car, but they refused. We had a lot of luggage and they didn't agree even after discussing. It was a very poor experience.

Mabel Fielding

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Reviewed: Fri, Jun 22, 2018
“From Sydney to Brisbane via Gold Coast”
About Hertz: 10.0 /10
Hertz is really great, especially with zero excess insurance, which gives me peace of mind.

Leif

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Reviewed: Tue, Jan 2, 2018
“Sydney City and Surrounding Areas”
About Hertz: 4.0 /10
The vehicle did not have an E toll tag (which most local vehicles are equipped with), so an additional service fee of 25 AUD was charged for tolls that only cost 4 AUD. Foreigners have to register their citizen information on the Australian local network, which involves a series of nearly impossible tasks to pay the tolls online. It's a bit of a rip-off.

S.LEE

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Full Size Van | Mercedes-Benz V Class or similar
Reviewed: Tue, Mar 26, 2019
“what's a terrible experience with Hertz”
About Hertz: 5.7 /10
what's a terrible experience with Hertz. The staff is not helpful and not professional at all. They just left the car which was in poor conditions. We insisted to ask for another car but we had waited over one hour to get the car. During our waiting, I approached Hertz staff to ask for the status but their response was one of bored indifference.
About QEEQ: 8.0 /10

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