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Live chat Email us Service Code: 5246445303
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5246445303
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Car Rental Experience at Calgary Airport and Trip to the Rockies for 4 Days

Reviewed: Tue, Feb 7, 2017
About Hertz: 6.0 /10
I placed the order on the QEEQ website for a Jeep Compass or similar model, but the actual vehicle provided was a Jeep Renegade. The rental company claimed it was similar, but a quick check on Jeep’s official website shows that the Renegade is priced lower and has less space, power, and features compared to the Compass. In my opinion, these two cannot be considered similar models. If the rental company does not actually have a Compass available, they should use images and information for the Renegade to avoid misunderstandings. Everyone has different perspectives on vehicle class, and misleading information can lead to unnecessary confusion. This rental experience was unsatisfactory in terms of the provided vehicle. However, the safety performance of the Renegade was adequate, reliable on icy roads.

Relevant Reviews on Hertz CALGARY INT'L AP

Bradley Commons

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Reviewed: Tue, Jul 23, 2024
About Hertz: 8.0 /10
There are insurance and towing upsells, but you can decline them.
About QEEQ: 8.0 /10

Elmer Frederick

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Reviewed: Mon, Apr 1, 2024
About Hertz: 10.0 /10
The service was very quick, and I also got winter tires for an additional $20 per day.
About QEEQ: 10.0 /10

Harvey Louis

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Reviewed: Mon, Jul 22, 2019
“Calgary-Sulphur Mountain Gondola-Icefields Parkway-Icefield Centre-Jasper-Maligne Lake-Lake Louise-M”
About Hertz: 2.0 /10
Extra charges for car return, rude attitude from counter staff, currently in discussion, targeting non-English speaking Chinese people.
About QEEQ: 8.0 /10

Wanda Copperfield

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Reviewed: Sun, Oct 9, 2016
“Starting from Calgary, we visited Banff, Yoho, and Jasper National Parks. It was very beautiful.”
About Hertz: 2.0 /10
When picking up the car, I was told they didn't have the reserved model or any similar ones. It's bizarre; how can you take reservations without having the cars? I don't know if it was a website glitch or a rental company issue. Without upgrading, I would have had to take a smaller car. For safety reasons, I upgraded to a Toyota Camry, which ended up costing more than booking an SUV online. The car had 60,000 kilometers on it, which isn't too much, but it was hard to drive, making sputtering noises, and the steering wheel vibrated constantly, making me worry it might break down. It was a very unpleasant car rental experience.

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Sep 4, 2019
About Hertz: 7.7 /10
all good except the GPS system that I rented was without charge and had some difficulty driving in a strange city and GPS died on me out of the gate- was fine after I put a full chage on it
About QEEQ: 8.0 /10
did everything as promised all good

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