When I picked up the car, the staff came up with various excuses about getting off work soon. They handed over the car and left quickly. During the return, they inspected it very carefully, especially under the front bumper, looking for scratches, and they found some. I suggest paying attention to details when renting from this company and definitely buy insurance from Zuzuche. Several Chinese customers with me encountered damage charges. Moreover, the charges are based on the damage to the entire part.

The staff efficiency was quite good. The only strange point was they only accepted that shabby little booklet translation and didn't recognize other forms.

No pressure to buy insurance, staff were friendly, highly recommended

Overall satisfied, but the parking lot had no staff when returning the car; had to go inside to find someone.

Very professional