The car was great it just the time spent getting it took absolute ages. The advisor changed the price 3 times until he agreed with the voucher price. Not great tbh.
“Added 200% to the price at the counter! Wouldn’t release the car without paying it”
About Europcar:2.0/10
Awful! They didn’t fulfil the booking. Arrived at counter, waited 40min to be seen then they said the booking didn’t have sufficient insurance and they wouldn’t let me take the car without paying another £200 extra for an extra insurance. Manager wasn’t available and didn’t have a business card.
I’ve used plenty of slightly dodgy car companies but these guys (at least the ones I dealt with) are criminal.
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Customer Service
It was great experience I couldn’t fault it.
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