Overall satisfied, but details need improvement.

The vehicle was very old and the handover process was not handled carefully. The fuel light was on before we even set off, so we had to refuel immediately. When returning the car, the staff insisted we acknowledge minor body scratches and demanded compensation.

We arrived at the pickup location earlier than scheduled. Initially, we didn't expect to get a car right away, but they arranged it for us very quickly.

Picking up the car at Langkawi Airport was very convenient. Although I arrived at Langkawi in the early morning, the rental company's staff were very polite. I extended the rental by three days simply by calling QEEQ's customer service for confirmation, which was very professional and convenient. Returning the car was also very quick, just at the designated spot at Langkawi Airport, and the deposit was refunded on the spot.

Like: Good service, car conditional was good

Like: I got upgraded to a Toyota Vios
Dislike: I wanted to try driving a Honda City, but got upgraded to a Toyota Vios