Excellent

Both the vehicle and the service are good. However, they did not accept QEEQ's insurance and required me to purchase additional insurance at the store. QEEQ has accepted the complaint and responded quickly.

Processing at the airport counter was a bit slow. The staff did not proactively inspect the car when handing it over, but the return process was quicker.

Great staff. Followed the booking EasyRentCars placed even though it differed from what the site said.

Your site said a Rav4 or similar but the booking went through as a smaller ASX. Barely got the luggage in. The info that you sent to Europcar was for a certain size/class of vehicle and the Rav4 in in the next size/class up.. Sadly this is why I couldn't give you 5 stars. Everything else was spot on.

Like: When I arrived I asked and got a free upgrade to a Hyundai iq which was ideal because of the long trip I had. The car was great good on fuel real easy to drive and it was brand new. Would actually recommend buying one
Dislike: There’s not much I didn’t like except I had to extend my hire one extra day which cost almost half the price as the whole hire which wasn’t ideal but all in great service