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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8140286365
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8140286365
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Reviewed: Tue, Feb 14, 2017
About EZU: 4.0 /10
Even though we contacted customer service on WeChat before our flight from Auckland, we still had to wait quite a while for pick-up upon arrival in Christchurch. We waited over half an hour before we had to call again for the staff to come. On the plus side, we got to use a rice cooker, condiments, and rice left by previous customers for free, which saved us some money. We also left quite a few items behind when we left. We paid a 2500 NZD deposit, which is supposed to be refunded about a month after returning the car. Overall, the car rental experience was decent, but the car was old (over 100,000 kilometers) and noisy. I'll update the review after the deposit is refunded.
About QEEQ: 8.0 /10

Relevant Reviews on EZU CHRISTCHURCH AIRPORT

Julian Holt

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Reviewed: Sat, May 20, 2017
About EZU: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Crystal Service

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Reviewed: Fri, Mar 31, 2017
About EZU: 4.0 /10
The car rental company is Chinese-owned, communication was smooth. However, the Toyota Corolla we rented was very old with almost 150,000 kilometers on it. Without any collision incident, the chassis guard screws fell off, likely due to the car's poor condition. Although it was a minor issue, it delayed our journey and made us anxious. Objectively, the rental price was quite cheap, but we didn't know beforehand that the car had nearly 150,000 km on it. Otherwise, we would have preferred to spend more for a newer car. Also, when picking me up to the store, I specifically asked the driver about the car's mileage, and he casually said around 70,000 to 80,000 km. Not sure why he needed to play this trick since I could see it once I started the engine. The store actually has many new cars available, including Corolla, Camry, and Alphard. However, the owner and the staff are quite clever, hehe. Overall, the service was good, but make sure to ask about the car's condition before renting.
About QEEQ: 10.0 /10

Bruce Hood

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Reviewed: Thu, Sep 22, 2016
About EZU: 10.0 /10
Very professional and enthusiastic
About QEEQ: 10.0 /10

Perry Lytton

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Reviewed: Wed, Sep 21, 2016
About EZU: 10.0 /10
Very close to the airport.
About QEEQ: 10.0 /10

Nina Patrick

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Compact | Toyota Corolla or similar
Reviewed: Fri, Jan 27, 2017
About EZU: 8.0 /10
The staff was very friendly and helpful in answering our questions and resolving issues. The entire process of picking up and returning the car was very smooth.
About QEEQ: 10.0 /10

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