Good

The car rental company staff provided excellent service, clear instructions, and detailed explanations.

Arrived at the store at 5 AM on the 30th, but I had booked the car for 7 AM. The staff refused to give me the car earlier, so I had to wait in the airport for 2 hours. Also, there was no promised Chinese-speaking staff, only a Thai staff member who spoke English. They did not guide me to the pick-up point, just told me that it was near the 7-11 outside the airport. I was confused about the exact location and had to ask locals to find it. After approximately 10 minutes of waiting, the car finally arrived. This pick-up experience was very disappointing...

The rental location is right next to the arrivals at Phuket Airport. The staff are very helpful and explained every important detail thoroughly. The car was in great condition, and the staff were more meticulous than I was during the inspection. Thumbs up for that! Overall, the car pickup and return processes were very pleasant.

Service hours are long, and the service is excellent!