Counter staff was very polite.
I received whatsapp messages to inform me the shuttle bus services was over and was directed to a youtube video to know the directions to the pickup point. Video was clear and easy to understand.
There were lots of scratches on the exterior of the car which can be repaired so as to improve the overall outlook of the vehicle and also for the driver. But the value and vehicle engine works well for my case, so I have nothing major to complaint.
“Generally, the rental experience is still good as services provided by Tamra is fast and clean.”
About tamra:8.0/10
Overall the service of Tamra is good. We didn't encounter any major difficulties during pick-up and drop-off of the car.
However, GPS needs to be calibrated as it gave inaccurate info that leaded us wrong locations for a few occasions.
About QEEQ:8.0/10
Was a little disaapointed with Easyrentcars' platform as the car's description stated in the portal, it can withholds 4 big luggages but the actual space only allows 2.5 big luggages. Eventually, we had resolved by putting 2 luggages at the passenger' seat.
“Only able to find Tamra on EasyRentCars which Tamra gave best deals and able to communicate with Eng”
About tamra:10.0/10
The car was in good condition, but the best of Tamra is the manager which able to communicate in English makes the whole rental process so much easier. Korea is lacking one big thing is english speaking which will make their tourism even better. The car deals are also the cheapest you can book through the web.
About QEEQ:10.0/10
First time using this platform, will give better comments if there is future use of this platform. Overall no problem in using this app.
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