From North to South on the West Coast of the USA

Debby Dierser

United States

Reviewed: Thu, Feb 16, 2017

About Hertz: 2.0 /10

We booked a mid-size to large SUV, but upon arrival, they offered only a Jeep Compass, which was too small to accommodate 5 people and their luggage. Due to language difficulties, we couldn't address the issue properly. We don't know where the problem originated. Later, they kept pushing us to upgrade to a larger vehicle, costing us several hundred dollars more for a Grand Cherokee. Hertz in the USA left a very bad impression. Complaint

1 days rental

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