The staff at the rental office are Chinese, so communication was smooth.

Terrible experience. The car we booked was unavailable, and they gave us a very old 7-seater instead with no compensation for the price difference. They had arranged to pick up the car at 9 AM from our hotel. I even called to remind them, but they didn't arrive until 10:30, nearly causing us to miss our flight.

The service attitude was great, and the vehicle condition was acceptable.

Very cheap and good service.

everything was awesome from car condition, cleanliness and spacing. the customer service were superb. two things i can say about the van is (1) when you’re driving uphill it struggle a little bit to keep up with the rest of the car on the road. my second concern, i was told that the release of the bond will take 2 weeks to get back on my credit card account. what if i needed the money now? the release should not take that long as it may lead to inconvenience to some people like me.