The service at the counter was quick and the staff were fairly friendly, although they did try to sell insurance. The Jeep Grand Cherokee I booked online wasn't available, but they gave me a Chevrolet SUV instead (I guess there aren’t many Grand Cherokees and it's just a gimmick online). Overall, Alamo’s cars aren't new, but the condition is acceptable, though the interior was a bit dirty.
The car rental counter at the airport is large and very convenient. If you are under 25 years old, there is a young driver fee of $25 per person per day, which is very expensive. The fee is based on the birthdate on your ID, even being one day short won't exempt you. After negotiating with the counter staff, they said the young driver fee couldn't be waived but they upgraded our car for free. We got a Dodge Challenger, an American muscle car, which was awesome!
The efficiency at the rental office is not great, and the paperwork takes a bit long. But once it's done, picking up the car is quick, with a dozen cars of the same class to choose from, all in good condition.
“Excellent online website very competitive rates compared to car rental companies”
About Alamo:8.0/10
Good
About QEEQ:9.0/10
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