Seat car auto was an excellent drive. The booking in was slow due to only one staff on duty, but overall great service. Will use again and recommend to friends

Didn’t get the car I booked - I got one much larger which most people might not mind but I was nervous driving a much larger car. They just said they didn’t have the one I booked. It took awhile to get the car and I had to ask them to fill the tank before I took the car which took longer. I also spent more on fuel as the car was much less economical than what I had booked. The staff were friendly and polite if a little slow, and my booking was cheap. The location is not that easy to access on public transport which added a lot of time to my journey to/from pickup. On drop off they didn’t advise me of any charges but did charge my card. It was a legitimate charge but staff should make the driver aware of charges at the point of drop off.

We have to wait long to actually get the car. And only when my wife requested to customer representative and explained him about condition of our child, he has agreed to fasten the process. We are asked forcibly to wait over 1 hr inside premises which is suffocating and customer representative showed lot of attitude and is kind of doing any favour by doing his job. He is definately not suitable for the job and should be trained properly.

Car was great. Customer service both on the phone and in person apparently flat out lied to me about deposits and insurance. I am currently trying to access my money and have heard nothing

Worst experience. Booked a 7 seater but got a 9 seater van after waiting for 3.5 hours. Staff was very rude and ask me to take a 9 seater or leave.