The car provided was already large enough, but they recommended a more expensive one, which I wasn't very happy about. Adding an additional driver costs £14 per day. We picked up the car in London and drove to Oxford and Cambridge. The countryside roads in the UK are narrow and traffic is fast, so careful driving is necessary.
Vehicle was great, felt like an upgrade because of the quality and newness - really enjoyed driving it.
Curtis checked me out and back in, he was super helpful answering my questions on pick and checking the car condition with me. He was fast on the drop off too. Very respectful and helpful employee, represented Alamo very well!
About QEEQ:10.0/10
Didnt get a price drop this time. Booking was easy. Only confusing thing with Qeeq is the deposit and then additional payment on pick up, might be good for Qeeq to include the original quote in the receipt to show it matches the original quote,
I really like this company. After renting in the USA and Australia, this is my third time with them. Both pickup and drop-off were smooth and effortless. Highly recommended.
The staff did not have the car we booked or similar and gave us a smaller car and made us pay more to get one that would fit. That did not charge the qeeq prices or the prices on their website but a lot more
About QEEQ:8.0/10
Need better communications with the Alamo people as we got sarcastic comments about not booking direct.
Satisfied. It was a wonderful experience. We rented a child seat, which seemed unnecessary! The car broke down in the middle, as the battery was dead. The repair service arrived quickly. Thumbs up!
The staff's attitude was good and they were quite patient. However, there was an issue when making the payment during pickup. The store's POS machine malfunctioned and maxed out a credit card. It was only after switching to a different POS machine that the payment went through. This not only wasted a lot of time but also caused inconvenience with subsequent card expenses.
Overall, it was pretty good. They will recommend insurance, but will not insist if you refuse. The deposit of £1500 takes 7 days to be refunded. The actual rental car was a Peugeot, and the interior space was quite large.
Quick and good service. I paid in full on QEEQ and there were no hidden charges when returning the car. The only downside is that Budget staff do not work on weekends, so I couldn't extend my rental. They gave me a new Nissan, which has full functionality including CarPlay.
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Muhamad Rusdi Ismail
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