The service was quite good.

We arrived half an hour early that day, and they told us we had to wait until the time on the order to get the car. Then they informed us that the Jeep Wrangler we booked was not available, and we could either switch to a Dodge or wait until someone returned a car. What?! Shouldn't the rental company consider the turnover rate of their cars when placing orders? So we waited for nearly an hour and had several discussions before we finally got our car. Moreover, it felt like the staff were somewhat discriminatory towards Chinese people. Several foreigners next to us also arrived early, and they got their cars immediately with smiles, while we were treated as if we owed them money. Anyway, considering we eventually got the car, we decided to not pursue it further.

There are quite a lot of people, and many shuttle buses are constantly going to and from the airport.

In Hawaii, ALAMO is better overall. They have up-to-date GPS, newer cars, and well-maintained vehicles, much better than DOLLAR!

Superbe et récente Jepp Wrangler. Le processus de retrait/remise était très rapide et le personnel extrêmement sympathique.

Super concept de « price drop protector » mais nous n’avons pas pu en bénéficier car le montant de la location n’a pas baissé. A retester une prochaine fois :)