The car's condition was good, performance was excellent and it was relatively new.

The front desk staff were friendly, but they still recommended insurance and an extra tank of gas, claiming their gas was cheaper. However, we politely declined. It turned out that refueling on our own was more suitable. Can't comment on the insurance since we didn't use it. Perhaps the rental company's insurance might be more convenient for claims compared to domestic platforms.

The staff at the rental location were very welcoming and provided great service.

The car pickup was okay, but the staff complained when I didn’t buy anything from them, suggesting I use the self-service option instead. I asked if they could pay the Golden Gate Bridge toll for me, and they directly said no.

KIOSKシステムが非常に良かったです。対人ではないため、英語があまりわからなくてもオプションは全て拒否できました。

予約時間の変更にチャットが使えてとてもよかったです。