The car rental company's service was quite good. The Rome rental location was easy to find, but the drop-off point at Milan Airport was poorly marked, it can only be described as a trap!
For the second part of our trip, we rented a car. With the experience from the first part, everything went very smoothly. We rented the same model as before but found it too big, so we asked the rental company for a smaller one. Returning the car was very convenient; we drove to the parking lot, and the staff just checked the fuel gauge to complete the return. It was very quick.
“Be wary of upgrades in italy - bigger cars on narrow roads!”
About Hertz:8.3/10
Hertz upgraded us to a bigger better car, but in Italy that can be a curse with small roads. We were told that that if we didn't take the bigger car we would have to downgrade to a smaller vehicle than the one we booked which would not have suited us. Also the counter staff member was very pushy trying to sell the roadside assistance & return empty option and blantantly lied about the price of diesel near the airport
The car is very good condition. We got updated for free. Staff is nice but a bit hard to find the rental office in Rome city center.
About QEEQ:10.0/10
I got the cheapest price from here.
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