The process was clear and standardized. I made an online reservation, and during pickup, they routinely asked a few questions like whether I needed extra insurance, how many pieces of luggage I had, whether I wanted to upgrade the car, and fuel return options. The process took about 20 minutes, and I drove the car away, very convenient.
The suggested credit card linkage for tolls and fuel discounts required a pre-authorized hold on the credit card. Furthermore, the fuel discount involved an upfront service fee by the company, making the discount feel insignificant during refueling.
I'm dissatisfied with the staff who served me; they were completely unprofessional and very dismissive.
About QEEQ:10.0/10
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