When picking up the car, they gave me a different model and said the one I selected was unavailable. I said I wouldn't accept it, then they ignored me and made me wait. Later, they said they had it but it would take half an hour.

Returning the car was super quick, it took less than a minute.

We arrived at the car rental office a little after 9 PM and waited for over an hour. Meanwhile, the nearby Yesaway had already processed three or four groups. We were still waiting. We asked the staff if we could extend the return time from 4 PM to 5 PM, but they refused, citing that the downtown office closes at 4 PM. However, we later saw in the contract that the downtown office actually closes at 5:30 PM. The staff were very irresponsible.

The rental company provided a brand new white TOYOTA YARIS, with the odometer showing only 28KM! It had never been used before, such treatment is rare for me! The vehicle's performance was also great! When I returned the car, I cleaned it and handed it back to the rental company. The only downside was finding the return location, which took over 3 hours. In the end, I had to take a taxi, which got lost three times before finding the place! The process was very easy!

Great service, quick pick-up and drop-off, very satisfied