San Francisco, Los Angeles, San Diego, Grand Canyon, Las Vegas, Los Angeles

The queue for picking up the car was a bit long due to many rental customers, but the process was smooth and they informed me of everything without any hard selling.

The AVIS staff saw the BUDGET queue and proactively assisted in processing orders (they actually belong to the same company). After inquiring if we needed the full tank return service, there was no further upselling. Their attitude was excellent. They provided us with a new KIA SPORTAGE 4WD, which was perfect for our trip to the Sierra Nevada. Thumbs up!

Very dissatisfied, it's a scam. Unexpected charges. After paying domestically, there should be no hidden fees.

Renting a car was very convenient, but my English isn't very good, so communication was a bit difficult.

Queueing rules are generally well-followed abroad.