The car rental company is quite good.

Picked up the car at 22:50, which was after working hours (they close at 22:00). The staff seemed a bit indifferent as they were thinking about leaving, and there were some language barriers, but it didn't delay the car pickup.

Our flight was delayed, but the staff waited for us. Their English was excellent, making communication easy.

The car was not thoroughly inspected during pick-up, just a brief introduction. However, during drop-off, the inspection took nearly an hour with every inch of the car being checked meticulously. Shouldn't the inspection process be consistent for both pick-up and drop-off to be fair?

Over charged me the cross border fee. Charged more than 200 euro for tiny scratches under the bumper. Avoid.