Booked through QEEQ platform, applied for a translation in advance, and bought full insurance. At the counter, they only charged a 1-dollar deposit. Reserved a Toyota Corolla, but it wasn't available at pickup. The staff casually pointed to a nearby Hyundai Venue, which was new, and there was no extra charge, so we took it. Full tank on pickup and return. Noticed a scratch on the right door at pickup, took photos according to the guidelines. Return was smooth with clear signage. Rented for 3 days to visit Banff; couldn't make it to Jasper due to the wildfire.

Previously used Alamo for a road trip in the USA, and chose it again for this trip to Canada!

Great service

I originally booked the most expensive full-size Jeep, but was given a Chevrolet Equinox instead. I thought they were the same class so I didn't mind. After returning home, I found out that the Chevrolet Equinox sells for only a bit over ten thousand dollars domestically. If I had known, I would have booked a much cheaper small-sized SUV!

Charged an extra 500 CAD after returning the car, no reason given so far.