Very dissatisfied! Even after paying in full, the car was taken by someone else and we were given an old Nissan. They also asked us to pay extra! Shameless! Been using Zuzhu for three years, Hertz is the worst! No exceptions!!!
There are still hidden charges, which can be tricky for those who are not good at English. My insurance included roadside assistance, but I was still required to pay additional fees for it at the store.
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