The rented car model was unavailable, and I thought I was getting a free upgrade. However, it turned out to be a mandatory paid upgrade, costing an additional $100 per day. I tried to decline other options but fell into the mandatory upgrade trap. I didn't understand it well and signed my name, accepting it, but I still feel deceived.
The car we book above was not the car we actually got but that was down to ourselves as we extended our reservation earlier and there were no car available....staff was amazing and very helpful.
About QEEQ:10.0/10
Fantastic service...will definitely use this company again
“They ask you double the money you paid on internet.”
About Thrifty:2.0/10
I had to spend the double, just because the sold me at the counter "you don't have any insurance, if there are any damages you have to pay full value of the car". that's a scam. Really unfriendly.
Car was much smaller than the one provided with the reservation
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