Very good

When picking up the car, the salesperson insisted I buy insurance. I told them I had already purchased it on Zuzuche, but they said it wasn't comprehensive enough and pressured me to buy more. I didn't, and the salesperson was unhappy. Additionally, no return map was provided, and the Las Vegas rental location is quite a distance from the airport, making the return inconvenient. I used Google to find a return location, but ended up going to the wrong place, which cost me 20 minutes. Aside from these issues, the experience was quite good—very convenient, with a high degree of freedom in choosing cars, and quick return procedures!

Car service was well above my expectations . Made my trip so much better and easier

Easy simple process

Car did exceed my expectations. I would have preferred to "skip the counter" and go straight to the pick-up lot - which I usually do as a Thrifty Blue Chip Member

I was unable to take advantage of a $30 "discount coupon" mentioned in a subsequent email.

Like: The car was good value and the service for booking in was efficient.
Dislike: The collection of the car was slow and we were just left without a chance to check the car for problems before leaving the parking area.