I booked three identical cars several months in advance, but when picking up, none were available. They said the cars were rented out and hadn't returned yet, and I might have to wait for hours with no guarantee of availability. We had to downgrade to smaller models, but the price didn't drop. It was twice as expensive as renting through other platforms.
Before picking up the car, I checked the store's reviews and saw many negative comments. It was indeed worrying, but fortunately, the car rental and return process went smoothly this time.
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