MILAN CAR RENTAL REVIEWS

I picked the fast-track pickup option and didn’t have to queue at all.

I told them I needed a roomy car. At first they gave me an Alfa Romeo, but then they thought it over and switched me to a more spacious Kona. Really appreciated that.

Pretty good

Very satisfied

There was only one staff member on duty. We arrived on time but still had to wait about 20 minutes. That said, they were really friendly and polite.

It’s been less than a week since we returned the car and so far there haven’t been any hidden charges, which is a relief. Just a heads-up: when you land in Milan, leave plenty of extra time. Our booking was for 3:00 p.m., but we spent almost 3 hours queuing at immigration, so we arrived to pick up the car 2 hours late. They then told us we had to pay an extra €162 to switch to another vehicle.

Really impressed with this rental company – super friendly, fast, and straight to the point. The car was almost brand new, only about 1,000 km on it when I picked it up!

Got to the pickup location early but they wouldn’t let me take the car in advance, even though I’d already chosen the earliest pickup slot for that branch. No idea why they had cars at the airport but still wouldn’t release one before my time. Ended up sitting there for about an hour before I finally got the car. That said, the staff were actually really nice – no hard selling, no hidden fees. When returning the car, I had to park in a parking garage and it was already after closing time, so the key drop box was pretty hard to find. I had to ask people in a local supermarket and staff from other rental companies before I figured out where to leave the car and keys, but once I got there the return itself was quick and hassle-free.

Pretty good overall.

Pretty good overall.

Not bad overall. They tried to sell me their own insurance, but once I told them I’d already bought coverage back home, they didn’t push it and just let it go.

Really good overall.

After they checked my booking details, the staff just briefly asked if I wanted any extra insurance, no hard selling at all. Then they handed me the keys and the pickup slip, explained the basics, and the whole process took barely ten minutes.

This was awesome! I got a BYD hybrid and a full tank took me about 1,200 km. With gas prices skyrocketing these days, that’s a total lifesaver!

Pretty good overall – really professional and efficient.

Really good overall – pickup was easy and the car was clean and comfortable.

I originally booked a VW T-Cross, but they upgraded me to a Ford wagon, and I was really happy with the car’s condition.

Picked the car up in the afternoon. They didn’t have the manual I booked, so they upgraded me to a brand‑new red Panda with full automatic, and it was super easy to drive. None of those hidden charges people talk about either. When I returned the car they basically just took a quick look and that was it – really fast and hassle‑free. The fuel deposit was refunded the next day, and it doesn’t feel like they touched the main deposit at all because nothing even showed up on my bill. When they talk to you about buying insurance at pickup, it’s just part of their process, not something they’re forcing you to buy. The ladies handling pickup and drop‑off were really nice. I’ll definitely use this company again.

They first tried to give me a brand new Romeo, but when I said I needed to load a lot of stuff, they swapped it to a hybrid for me instead.

Staff were really friendly and it was super easy to find.