City and Surroundings Tour in Chiang Mai

Poor, avoid if you don't want to get scammed. Guarantee by a real person.

There is no counter in terminal, CNX airport. Have to walk out to pick up the car at the parking about 100 meters. The staff is very good.

Lots of scratches on the car provided and the drop off staff didn’t read the rental documents but pointing out the scratch marks which I have to tell him to look at the paper before informing me that I’ll have to pay for the damage. It’s wasting time.

Literally said it's a brand new car, totally clean and pretty ready. The counter staff was very helpful. Less than 10 min through the process of documentation and car inspection with informative guidance. Should be better if Europcar manages to have the signs within the arrival hall to the counter.

Everything was OK except the deposit will be refunded in 10 working days which is too long.