Pretty good

After getting my luggage, I saw the counter on the left. The staff member was either a handsome young man or a strong lady, it doesn't matter, it's their personal choice. The car inspection and rental process were very quick. Be sure to take detailed photos of the car when you pick it up to avoid trouble when returning it. However, the return process in Chiang Rai was simple; the staff just checked the exterior and fuel gauge.

Arrived at the store at 5 AM on the 30th, but I had booked the car for 7 AM. The staff refused to give me the car earlier, so I had to wait in the airport for 2 hours. Also, there was no promised Chinese-speaking staff, only a Thai staff member who spoke English. They did not guide me to the pick-up point, just told me that it was near the 7-11 outside the airport. I was confused about the exact location and had to ask locals to find it. After approximately 10 minutes of waiting, the car finally arrived. This pick-up experience was very disappointing...

The car was new and in great condition, and the staff were nice. However, no one was at the airport for the scheduled return time (the store was closed), which almost caused me to miss my flight.

There was no Chinese service. Although they promised to deliver the car to the hotel for free, we ended up taking a cab to the airport to pick it up. There were no gas stations nearby, and vehicles like the Toyota Land Cruiser and Mitsubishi Pajero use diesel, which was not mentioned beforehand. We had to search for a diesel station for a while. The car was good and the paperwork went smoothly, but communication between Zuzuche and Thai wasn't great.