Rome-Venice

They did not allow me to rent a car. I don't know if I was misled by Zuzuche or the rental company.

The rental counter staff were very poor, but the return process was fine.

The company is very popular. Other car rental counters were very empty, but there was a line at Sicily's counter. The staff displayed typical Italian efficiency - slow and unhurried. It took two hours to complete the process, but they didn't try to upsell any insurance, which was nice. However, when picking up the car, I found out they gave me a manual car, and I had to go back downstairs to exchange it. The staff weren't apologetic at all and even asked if I didn't know how to drive a manual. Overall, the cost-performance ratio was okay.

They add more insurance while i was reserve with you the super insurance The drop off was terrible i stay more than hour searching for their place

Once we’d found the desk there was no queue and we were served immediately. However!! When we dropped the car off we were told we had parked in the wrong place even though it was a Sicily by Car (no. 44) space and we were told to move it to next to the office. We needed to catch our flight and found this unreasonable!! So we left the keys and walked away. Slightly unnecessary demand from the staff member.

Clear pricing and easy to use