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Search for Iversta Rent A Car Car Hire in Toronto
Reviewed: Mon, Dec 11, 2023
About Iversta Rent A Car: 2.0 /10
A rental company with extremely poor service. Nowhere in the world have I encountered such difficult staff, particularly the Indian employees at this company! Even though my registration information was extremely detailed, they still did not accept the additional insurance purchased through the Zuzuche platform. They forcibly withheld a pre-authorization of 2500 CAD for car insurance and 700 CAD for traffic violations, which are estimated to be held for two months. This company taught me a lesson; I would be a fool to choose this company for car rentals again!

Relevant Reviews on Iversta Rent A Car Iversta Car Rental - Toronto Airport

C.McKean

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Small SUV | Toyota RAV4 or similar
Reviewed: Tue, May 24, 2022
“Above and Beyond”
About Iversta Rent A Car: 9.0 /10
The customer service was phenomenal. The representatives were extremely helpful and kind... and I needed a LOT of help that day after an international flight. I would highly recommend.
About QEEQ: 10.0 /10
Surprisingly simple.

R.Gomes

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Full Size | Toyota Camry or similar
Reviewed: Sat, Aug 24, 2019
“Pick up was ok, drop off was terrible.”
About Iversta Rent A Car: 5.3 /10
Staff tried to suggest that damage was done to front of vehicle by passing hand below spoiler. Was not done when vehicle was picked up

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Full Size | Toyota Camry or similar
Reviewed: Mon, Aug 5, 2019
“Poor cat company”
About Iversta Rent A Car: 3.7 /10
Won’t rent from them again
About QEEQ: 8.0 /10

A.Al-Najjar

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Full Size Van | Dodge Grand Caravan Guaranteed model
Reviewed: Fri, Jun 14, 2019
“The price was reasonable, the car was good, but the customer services are so bad.”
About Iversta Rent A Car: 8.0 /10
When I received the car, some scratches were all recorded on the sheet except those on the front passenger side. The person who was marking the scratches said that this is not a problem as it is only a painting issue and he knows about it. However, when I've returned the car, these scratches were a big issue for the same person who was pushing me to make an insurance claim to fix it. When I've tried to remind him about what he said when I received the car, he played can't remember anything about what he said then. Then he starts trying to make accept it by saying it is not going to affect me as it is going to be on the Amex Gold card insurance. At that point, my daughter provided pictures she got when we received the car, as she found it very weird what he said then. The pictures showed all scratches, including those on the front passenger side, which forced that person to withdraw his demands. I feel very uncomfortable to deal with this company ever again as I believe they are not as I was expecting.
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O.Kravetz

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Full Size Van | Dodge Grand Caravan Guaranteed model
Reviewed: Wed, Jun 12, 2019
“Great price and excellent service”
About Iversta Rent A Car: 9.0 /10
The staff was super helpful and helped us get to the vehicle, however, we had to meet them at a specific part of YYZ airport separate from the car rental section. They gave good directions, but the airports signage was poor and it took us some time to find it. We also rented a 7-seater minivan and were expecting to be taken in a shuttle van to the rental company's offices, but were picked up in the vehicle itself. Which would have been fine, except that we had 6 people with us and all of our luggage, strollers, and car seats and so someone had to wait behind while the Iversta employee drove us to the offices.
About QEEQ: 10.0 /10

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