They tried to make me pay four times more for a car the size that I had booked. It felt like a scam.
W.de Vocht
United Kingdom
Reviewed: Tue, Jun 4, 2019
About Europcar:5.0/10
The car was good but service was terrible. It took two hours to check in and they tried to make us pay four times more than the agreed price for a car that was big enough. I would not recommend this company
All Europcar staff are very helpful. the “flat tire” light went on on my dashboard. I called the customer service and they immediately directed me to a nearby garage and fix it. I have problem in finding the location to return my car. Called customer service again and they provided excellent guidance and solve my problem. Really like Europcar service.
I like my VW Sharan. Very spacious which fit my requirement well. However, I think the car needs some maintenances as the engine has to be manually restarted a couple of times.
About QEEQ:10.0/10
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Customer Service
They tried to make me pay four times more for a car the size that I had booked. It felt like a scam.
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