There's a shuttle bus outside the airport terminal that goes directly to the car rental building. I arrived at 9 PM, and it wasn't crowded. I was the second in line. Since I had already selected my car and insurance through QEEQ, I quickly completed the paperwork after they checked my passport and driver's license.

After returning the car, we rented another one and wasted several hours at LA Thrifty fighting for our rights. I urge all Chinese people not to rent from this company. They unjustifiably refuse to accept Chinese driving licenses and their service attitude is terrible. Many Chinese people have been denied rentals, disrupting their travel plans. It seems highly likely to be racial discrimination. Let's support our country and fight back together!

They pushed insurance on me even though I already bought it all. They also charged me for a full tank of gas and a $30 road fee.

Car service was well above my expectations . Made my trip so much better and easier

Easy simple process

Forced into buying insurance I did not need. After a long international flight could not bear to argue any more.