There was only one person serving, and the counter was shared between two companies. The staff spoke heavily accented English, which was really hard to understand. They tried to add several extra charges, and when I was considering whether to take them or not, the staff became impatient and urged me to decide. This severely affected my first-time rental experience. Comparing this with the companies I chose later, E-Z definitely gets a bad review!
I reserved this car months in advance. When I picked it up the car was not available. I had a family of 6 with luggage and all that was available was a 5 passenger car. I will not use Europcar again. I need to depend on the reservation that is made. You could have notified me ahead of time as well.
“Seattle to Tofino BC- Super easy and fast. Quality vehicle in excellent condition.”
About Europcar:10.0/10
Like: No paperwork. Car was ready to roll after showing ID. Very happy with service and vehicle. No problems at US border. Dislike: Very satisfied with price and service.
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Customer Service
Relevant Reviews on Europcar SEATTLE INTERNATIONAL AIRPORT
Porter Lindberg(h)
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View more >Sophia Cook(e)
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View more >Wayne Franklin
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View more >J.Smith
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View more >Seattle to Tofino BC
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View more >Dislike: Very satisfied with price and service.