Overall satisfaction

The service was excellent, no pressure to buy insurance.

There were additional self-paid items that were not informed in advance. The counter staff said it was mandatory by California law. Originally, the car rental cost was over 200 yuan per day, but we ended up spending an extra 100 yuan per day.

Alamo's service is great and the prices are very affordable. The best part is that you don't need to pay in advance; you can pay at the store. Both picking up and returning the car were very quick, especially the return process, which only involved a brief check before we were on our way. Very good experience, will choose them again next time!

Was a very easy process start to finish