Not so bad.

The Clio was a fine small car with very useful features such as Sat Nav, Cruise Control and clear display of speed limits.

The price was distinctly better than other agents were able to offer. I had to change dates and hire location - the cancellation, refund and re-booking were all achieved without fuss or difficulty.

Hertz took an unexplained payment of £59:86 from my credit card despite the fact that I returned the car with a full tank of fuel and in perfect condition. I already had excess insurance cover and so declined this when I picked up the car.

QEEQ did not advise me that I would be charged an additional amount by Hertz so the very competitive price they offered would appear to be a con.

They try to rip you off. Take a million photos of the car at pick up time as they will try and sting you for every minuscule scratch on the car when you drop it off. They also take forever to reply to any queries you have and will charge your card without your consent (including the supposed “damage” charges

Booking process was smooth, thanks for everything

Very nice people at Hertz agency. The only issue is that we had to clean the car before giving it back which is quite unusual. The fuel gauge was not working properly as well which causes some issues when we give back the car.

J'ai appelé l'agence Hertz quand nous étions dans le train pour prévenir que nous étions en retard et que nous arriverions à 19h30. Réponse : l'agence ferme à 18h00 (agence étiquetée GARE et les trains ne s'arrêtent pas de rouler...) et donc comme il faut que je vous attende, il vous en sera demandé plus de 100 euros supplémentaires... Pour une voiture type Fiat500/Twingo pour une journée plus de 150 euros, je vous avoue que je n'avais déjà pas un bon retour de Hertz, mais là..... Certes la personne de l'agence nous a donné une Clio (ce qui m'indiffère), mais ce n'est pas cela qui a fait baissé la facture. Je n'ai jamais vu cela à part à Mayotte, quelle référence !!! Et pourtant j'ai fait plusieurs fois le tour de la terre.