CAR RENTAL REVIEWS ON HERTZ IN AVIGNON

Reviewed: Wed, Jul 17, 2024

About Hertz: 10.0 /10

Very good

About QEEQ: 10.0 /10

Paul Jerome

France

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1 days rental

Reviewed: Wed, Aug 15, 2018

About Hertz: 6.0 /10

Customer service is average; they do not proactively explain the items on the charge list. You need to read carefully and confirm any unclear points with them on the spot.

About QEEQ: 8.0 /10

William Piers

France

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1 days rental

Reviewed: Tue, Sep 18, 2018

About Hertz: 10.0 /10

Very reliable, waited until very late.

About QEEQ: 10.0 /10

F.COUSIN

France

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x4

1 days rental

Commercial | Peugeot Beeper 3m3 or similar

Reviewed: Tue, Jun 4, 2019

“Not so bad.”

About Hertz: 6.7 /10

Too long time for pick-up, about 28min. No climatisation. No 3m3 available, only one 5m3 too big.

About QEEQ: 8.0 /10

Xavier Wright

France

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1 days rental

Reviewed: Tue, Aug 28, 2018

About Hertz: 10.0 /10

The pickup process was convenient, the car was ready, and it was clean with no odor.

About QEEQ: 10.0 /10

Mildred Micah

France

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1 days rental

Reviewed: Tue, Aug 21, 2018

About Hertz: 6.0 /10

Customer service was very slow, and the local company's English communication is challenging.

Bonnie Albert

France

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1 days rental

Reviewed: Thu, Sep 27, 2018

About Hertz: 10.0 /10

There was no queue, but the African American lady took a bit of time.

About QEEQ: 10.0 /10

Will Harper

France

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1 days rental

Reviewed: Thu, May 16, 2019

About Hertz: 4.0 /10

Had to wait a long time to return the car and was charged for an extra tank of gas.

Christ Austen

France

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1 days rental

Reviewed: Thu, Jan 3, 2019

About Hertz: 6.0 /10

Good location, inside the gas station.

Blake Morton

France

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1 days rental

Reviewed: Thu, Dec 21, 2017

About Hertz: 10.0 /10

The pickup and return process was very convenient, but I had trouble finding a gas station.

About QEEQ: 10.0 /10

Veromca Juliet

France

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1 days rental

Reviewed: Thu, Dec 21, 2017

About Hertz: 10.0 /10

Picking up the car was very convenient.

About QEEQ: 10.0 /10

Barton Hart

France

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1 days rental

Reviewed: Sun, Sep 2, 2018

About Hertz: 6.0 /10

The store is small and they try to upsell.

Dylan Aldridge

France

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1 days rental

Reviewed: Sun, Jun 23, 2019

About Hertz: 10.0 /10

The car exchange process was very convenient.

About QEEQ: 10.0 /10

Milo Ruth

France

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1 days rental

Reviewed: Sun, Jul 29, 2018

About Hertz: 2.0 /10

Bureaucratic attitude

Yehudi Back

France

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1 days rental

Reviewed: Sun, Aug 4, 2024

About Hertz: 10.0 /10

Very satisfied.

About QEEQ: 10.0 /10

Maxwell Carpenter

France

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1 days rental

Reviewed: Sun, Apr 21, 2019

About Hertz: 8.0 /10

Service was good, but the staff's English at the Avignon location was not very strong, probably because they get fewer foreign visitors. When signing the receipt, I didn't understand it at first and the explanations were unclear, but I eventually figured it out using my phone to check the numbers. Also, I'm not used to driving a manual car, so I didn't know how to shift into reverse when parking. I had to ask someone on the street for help, which was embarrassing. Don't expect the staff to give you a tutorial, so if you're not familiar with manual cars, it's best to test everything before driving and ask questions immediately if you have any doubts.

About QEEQ: 10.0 /10

Jim Blake

France

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1 days rental

Reviewed: Fri, Sep 6, 2019

About Hertz: 10.0 /10

First time renting a car, the staff at the counter were very patient in explaining the details. The car was in excellent condition, very clean both inside and outside. The engine runs smoothly.

Ursula Landon

France

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1 days rental

Reviewed: Fri, Feb 23, 2018

About Hertz: 6.0 /10

The staff was nice.

Clarence Yerkes

France

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1 days rental

Reviewed: Fri, Aug 9, 2024

About Hertz: 2.0 /10

The Hertz service in Avignon was extremely poor. A middle-aged Caucasian woman was very discriminatory towards Chinese customers, spoke in a very impatient and rude manner. Since we purchased full insurance, they gave us a car with scratched paint and refused to replace it when we asked. They kept pushing us to upgrade by paying extra, and the car provided was much smaller than the Renault model we originally booked. Overall, highly not recommended.

About QEEQ: 8.0 /10

Tobey Dorothy

France

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1 days rental