The staff started working a few minutes late at around seven in the morning, but there was no queue because it was early. The online booking was for a 'mid-size sedan' Chrysler 200, but we were given a 'compact sedan' Hyundai Sonata, which is a downgrade! Also, although we had already purchased full insurance and additional insurance online, the store kept trying to sell us more insurance. Even after showing them our order, they kept pushing insurance and wouldn't process the car pick-up.
Very satisfied. The car model is relatively large, with two seats in the second row offering high comfort. It's convenient for storing items. However, the third row is average in terms of comfort.
The car rental counter was not open when I arrived and I had to wait quite a while as when t did open there were many people in front of me, so it took quite a while
“The car was garbage. The original car was smoked in. They more than doubled the quoted price!”
About Thrifty:8.0/10
Awful. Total bait and switch! I was given a bill of $127 at drop off. I later got an email with a price of $266. 74 minutes earlier than estimated return time, and I am charged an early return fee! What is that? The quoted daily rate went up. All total bogus charges added on to the original bill.
About QEEQ:10.0/10
The process was quick and easy, and what I thought was a good deal. Turns out the good deal was a bait and switch. Nothing the actual easy renter cars can be blamed for.
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