Overall, I had a great deal and it was a very good experience.
Michael
Malaysia
Reviewed: Wed, Jun 5, 2019
About PARADISE:8.3/10
The car is very new with only 10,000 km clocked. However, they do not have a counter at KLIA2. They only have counter at KLIA1. So you will have to call the number provided when you have arrived. The car will then be delivered from KLIA1. As for returning the car, you will have to call them and arrange for them to meet you at KLIA2. It will be a bit of hassle though if you are returning the car outside their counter operating hours. Nonetheless, their rates is very competitive.
About QEEQ:10.0/10
The price drop protector is very good and the rates is comparatively cheaper than elsewhere. The mobile apps is also extremely useful especially if you are on the road.
Overall, it's okay, not much hassle. However, the car was indeed quite old, comparable to a 2010 Geely Jingang worth around 50,000 yuan in China. Various warning lights came on during the trip, but fortunately, they didn't impact the journey.
They initially said there would be an airport pick-up, but in reality, I had to call them upon arrival. I had booked for 9 AM at the airport, waited for a long time without seeing any staff, and only after calling the rental company did the staff come to pick me up.
I have booked Perodua Bezza but given a Proton Saga. Which during the booking session, I took Bezza because of the trunk size as I am expecting to carry more than 4 bags despite the rental fee of Bezza was higher then Saga. Bezza was RM293 and Saga was RM275. When I asked why am I given a Saga instead of Bezza, the representative told me that they upgraded the vehicle because Bezza is not available at the moment. Which makes me wonder, upgraded with lower rental car??? I have no choice at that time but to agree to take the car as the only car available was Saga.
The condition of the car should be improved. Cars are either old or fixed after accident. Not much choice available.
About QEEQ:7.0/10
simple platform, not much to ask for.
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Overall, I had a great deal and it was a very good experience.
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